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PROFESSIONAL SERVICES

Optimize the profitability of every engagement

Modern ERP and financial management solutions for professional services firms streamline time tracking, resource planning, and billing while offering enhanced visibility into engagement profitability and overall firm performance.

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OUR AREAS OF EXPERTISE
Every sector has specific requirements. We understand them.

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Engineering


Track the profitability of every project, from the initial estimate to completion.

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Information Technology


Gain complete visibility into your development and implementation projects. 

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Consulting


Optimize the allocation of your consultants across multiple projects. 

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Marketing and Advertising


Track the profitability of every campaign and streamline billing. 

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Staffing, Recruitment, and Professional Employer Organizations (PEOs)


Manage the profitability of your staffing and recruitment engagements and HR and payroll management agreements for each client. 

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Life Sciences


Track the profitability of your research and development projects while managing complex regulatory requirements.

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Law Firms


Track the profitability of every matter and simplify hourly, fixed-fee, or matter-based billing. 

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MAIN CHALLENGES

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Project Profitability

Track the hours, expenses, and margin of each project in real time. Anticipate cost overruns before they erode your margins and protect your firm’s profitability. 

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Resource Planning and Capacity Management

Optimize resource allocation based on skills and availability to avoid overutilization, underutilization, and scheduling conflicts. 

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Billing and Revenue Recognition

Generate accurate invoices using the appropriate billing model, whether based on time and materials, a fixed fee, or project milestones. Recognize revenue accurately and gain complete financial visibility across all your projects. 

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MAIN FUNCTIONALITIES FOR PROFESSIONAL SERVICES

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Project Accounting and Financial Tracking

Centralize the financial data for each project, including revenue, costs, hours, and expenses. Compare actual results with budgets to track margin performance and quickly identify variances that could impact profitability. 

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Time and Expense Tracking

Record hours worked and expenses directly against the projects to which they relate. Improve data accuracy, reduce unrecorded time, and accelerate processing for billing and project accounting. 

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Flexible Billing Models

Bill clients based on time and materials, fixed fees, milestones, or percentage of completion. Combine different billing methods and tailor invoice formats to the requirements of each client or project. 

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Revenue Recognition

Automate revenue recognition based on contract terms and project progress. Separate billing schedules from revenue recognition schedules to produce more accurate financial statements and gain better visibility into recognized revenue. 

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Profitability by Project, Client, and Team

Analyze revenue, costs, and margins by project, client, department, or team. Access up-to-date financial data to identify the most profitable activities and take action before overruns erode your margins.

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Real-Time Reports and Dashboards

Create reports and dashboards tailored to the needs of executives, project managers, and finance teams. Track key metrics such as budgets, costs, revenue, margins, and unbilled amounts without manually consolidating multiple spreadsheets. 

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Financial Process Automation

Automate approvals, invoicing workflows, and recurring financial processes to reduce manual intervention. Accelerate data processing and the financial close while maintaining a complete audit trail for every transaction. 

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ADVANCED CAPABILITIES

PROFESSIONAL SERVICES AUTOMATION (PSA)

PSA capabilities leverage artificial intelligence to enhance resource planning, forecast team capacity, and deliver real-time project visibility. Early alerts identify potential overruns to improve resource allocation and project profitability.

Discover how PSA can help you:

  • forecast resource needs and team capacity
  • assign the right people to the right projects
  • gain real-time visibility into resource utilization
  • identify risks that could impact project timelines and profitability

Sage Intacct and SAP Cloud ERP each offer their own PSA module: Sage Intacct PSA and SAP Project and Resource Management. 

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SAGE INTACCT IN ACTION

Simplify Financial Management for Your Professional Services Firm

Watch the video to discover how Sage Intacct provides real-time visibility, streamlines workflows, and simplifies project financial management to support your firm’s performance and growth.  

Want to know more?
Request a personalized demo to see how Sage Intacct can address your firm’s specific needs. 

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SAP CLOUD ERP IN ACTION

Win, deliver, and monetize your engagements

See how SAP Cloud ERP, combined with artificial intelligence, supports the full lifecycle of your projects, from winning the engagement through delivery and billing, while opening up new revenue streams.  

Want to know more?
Explore the interactive SAP Cloud ERP product tour for professional and managed services, or request a personalized demo tailored to your firm. 

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MAIN BENEFITS

Profitability

Quickly identify the projects generating the strongest margins and those whose costs exceed forecasts, allowing you to take action before project completion. 

Efficiency

Reduce the time spent on administrative tasks so your teams can focus more on serving clients. 

Accuracy

Reduce billing errors and unbilled hours through centralized and reliable time and expense entry. 

Visibility

Provide executives with real-time visibility into the financial health of every project and the firm as a whole. 

Growth

Streamline your processes to manage more clients and projects without increasing manual work.

Client Satisfaction

Keep projects on schedule and within budget while providing clear billing that helps strengthen client trust.

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WHAT PROFESSIONAL SERVICES FIRMS SAY

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“The visibility we have through Sage Intacct is great. It helped us improve profitability and make faster, better decisions because at literally the click of a button, we can see what’s going on in the business.”

Tania Zieja
CFO, Halloran Consulting Group
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« SAP gives us the structure and scalability we need as we continue to grow. We now have one system, real-time visibility, and a strong, flexible foundation that supports our teams today while scaling with us over the next five to ten years across all teams. »

Sam Ishak
Chief Information Officer, Langan
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“Initially, we used QuickBooks, but it had limitations. It wasn’t cloud-based, and its reporting capabilities were subpar. We were outgrowing the software and needed a new system to scale with us.”

Justin Himebaugh
Director of Finance, Worksighted
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FAQ

  1. WHAT IS THE DIFFERENCE BETWEEN AN ERP, FINANCIAL MANAGEMENT SOFTWARE, AND PSA? Financial management software covers accounting, accounts receivable and payable, financial statements, project accounting, time and expense tracking, and billing. An ERP covers those same functions and adds the rest of your business processes: purchasing and procurement, sales, inventory, and management of multiple legal entities. PSA is a complementary layer that sits on top of either one. It adds advanced project management, resource planning, and team capacity forecasting. The right starting point depends on the scope of your operations, and PSA is added based on the complexity of your engagements.  
  2. WHAT IS PROFESSIONAL SERVICES AUTOMATION (PSA)? Professional Services Automation, or PSA, refers to a set of capabilities that enable the management of key activities related to project delivery, including project planning, resource allocation, time and expense tracking, and billing. It provides professional services firms with a comprehensive overview of their projects, teams, and performance. 
  3. DOES MY FIRM NEED PSA? PSA suits firms managing multiple simultaneous engagements that need to allocate resources based on skills, availability, and team capacity. Suitability depends more on the complexity of your operations and your planning needs than on the size of your firm.  
  4. IS PSA INCLUDED WITH THE SOLUTION? No. Advanced resource planning capabilities are not part of the base configuration. Depending on the solution, they come either as a separate add-on or as part of a more complete package. We'll confirm what applies to your situation. 
  5. WHAT ROLE DOES ARTIFICIAL INTELLIGENCE PLAY IN PSA? Artificial intelligence helps optimize resource allocation, forecast team capacity, and identify potential project overruns. This allows managers to take action sooner and limit the impact on project timelines and profitability. 

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DO YOU WANT TO KNOW MORE?

Request your personalized demo and find out how our ERP solutions can help support your business growth.