Improve resource allocation and streamline processes to support profitable growth
Analyst report by Oxford Economics
Revenue growth does not always translate into higher profitability. For midsize professional services firms, turning growth into stronger margins depends on making effective use of talent, reducing manual work, and adapting how services are delivered. Achieving these goals requires technologies that connect people, processes, and data.
The report Staying Ahead: How Professional Services firms use automation to become agile, based on research conducted by Oxford Economics in collaboration with SAP, explores these priorities. It examines how cloud ERP, automation, and AI can help firms improve resource management, support employees, and develop new business models.
What you’ll discover in this report:
- Why talent acquisition and retention are critical to growth and organizational resilience.
- How automated processes can help match available skills with project requirements.
- The role of cloud ERP in providing real-time information, standardizing processes, and reducing administrative work.
- How professional services firms are using AI for workforce planning, skills matching, and process automation.
- Why integrated, accurate data is essential to making effective use of AI.
- Three recommended actions to align talent needs, technology investments, and AI readiness.
This report helps leaders understand how technology can strengthen workforce capabilities while improving operational agility. It offers practical priorities for managing resources more effectively, testing new service models, and supporting more profitable growth.
Download the analyst report to discover how automation, cloud ERP, and AI can help your professional services firm become more agile and make better use of its talent.

